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Software
Customer Service in Healthcare: Tips and Top Software
Editor's note: Customer service software helps hospital staff save time, allows patients to receive prompt help…
Governance-first and LLM-agnostic Intake AI agent
Editor’s note: Hadeel discusses an intake and triage AI agent blueprint by ScienceSoft, first presented at WHX…
Get AI Analysis on website Survey responses in Crazy Egg
Crazy Egg now performs AI Analysis on responses to Surveys on your website, identifying common trends in…
Best Practices and Top Software to Optimize a Call Center
Editor’s note: In this article, Andrew shares his experience in improving call or contact center KPIs and…
Artificial Intelligence (AI) in Mobile Phones – Is It a Good…
It’s wild to think how far phones have come in the past 20 years. In 2000, the most remarkable…
Key 2025 Trends and What’s Ahead
ScienceSoft's healthcare consulting and analytics teams regularly track how technology and economics reshape…
